Wednesday, February 23, 2011

Internship Feedback: Formal vs. Informal


Summer Internship Feedback:

Formal
As Wake Forest requires, I received formal feedback from our tournament director at the 3M Championship.  At both the midpoint and end of the internship she filled out an online form that was sent to Professor Dickson (my internship advisor) and myself.  Although the formal feedback was nice to have, it wasn't as thorough as I was hoping.   In fact, my supervisors feedback was so brief, I initially thought she wasn't pleased with my performance.  (Something I later found to be not true).  In all, formal feedback is a good, tangible way to tell how you are doing, but it often isn't as beneficial as the alternative, informal feedback.
-Tom

I received formal evaluations from my supervisor at the midpoint and end of my internship. There were both positive and negative aspects of this feedback that I noted.  I loved getting positive comments about my work because I could see that my hard work was being noticed, and it encouraged me to work harder. I also got to evaluate my relationship to my boss and see how I responded to formal instruction and praise.  However, the downside came in the fact that there was not a lot of constructive criticism.  I did not get a chance to improve much because my boss did not provide specifics to work on.  Also, I had to wait periods of time to receive this feedback and after the final evaluation I was not able to change things for that job. I could however, carry forward that feedback to my next position.
-Alison


I found that my internship experience was a valuable one, but due to the size of the company, the lack of formal training, the start-up nature, and the amount of business they drummed up, I definitely missed out on a lot of feedback.  I was supposed to receive a formal evaluation at the end of the summer, but business really kicked up at this time and CEO and Managing Director responsible both were often out of town meeting with potential clients.
-Mike




Informal 
Throughout the full 8 weeks, I got daily and weekly informal feedback.  Weekly I would receive professor comments on my journals and daily my Co-Intern and co-worker would help me.  I preferred this type of feedback because it was more “on the go” and I could correct more quickly.  My co-intern constantly saw me in action on site and could tell me what to change from meeting to meeting. I respond better to informal settings and it is easier to take in small tips instead of a large formal evaluation. Also, these people learned how to frame their suggestions so that I would react most effectively.
-Alison

Throughout the summer, I often received a pat on the back and kind words about the work I was doing, as well as some constructive criticism at times, so the feedback I received was mostly informal.  Most of this was from Zach, the third-year associate that I knew, who often showed me the ins-and-outs of the bank and how I should do thing.  Oftentimes, he would print out work that I sent him and quickly walk through it with me with a red pen to show me what he liked, what I needed to work on, and what he thought the bosses would especially enjoy.  I would then correct my mistakes and try to do the things I did well on every assignment I had.  This was very helpful because I did not have that much communication with the more senior team members, but I still got an idea of what they wanted and what it took to do well as an entry-level member of the bank.
-Mike

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